Frequently Asked Questions

Discovery Sprints typically start in the low four figures. Full builds are fixed-scope and quoted after discovery. Designed for SMBs, not enterprise budgets. You'll know the exact cost before I start—no surprises.

Most projects deliver in 2-6 weeks depending on scope. You don't need engineers—just an English-speaking point of contact (Ops/Sales/IT lead) to coordinate. I handle the build, integration, testing, and handoff.

Every project includes: knowledge audit and source structure, assistant personality and tone rules, validation and human handoff paths, analytics dashboard, performance-conscious deployment, and full documentation with an operational runbook.

I build with validation and source attribution. Every answer is grounded in your approved knowledge sources, and the system hands off to a human when it's uncertain. No prompt spaghetti—just tested, production-grade systems.

Privacy-aware design with least-privilege access controls, audit logs, and clear data boundaries. Your internal documents stay private. I document data handling before launch and follow enterprise IT discipline from 17+ years of Fortune 500 IT leadership experience.

No. I design performance-conscious deployments that respect site speed and SEO. Minimal footprint approach—no conversion-killing heavy embeds. I validate page speed and offer dedicated pages if an embed would be too heavy.

You work directly with me—Robert Cushman. I'm not a big agency with account managers and handoffs. I do the discovery, development, project management, and I'm personally responsible for your project's success. Direct communication, no middlemen.

Yes. I'm fully bilingual (English/Spanish) and serve clients in both the US and Mexico. Your assistant outputs are fully bilingual, and I offer flexible hours for both time zones.

Project delivery runs in English for speed and clarity, but your assistant outputs are fully bilingual (EN/ES). If you don't have an English-speaking champion, I offer a bilingual partner add-on to bridge coordination. Either way, your customers get professional Spanish support.

Generic tools don't validate answers against your knowledge base, provide bilingual tone control, or connect to business outcomes. Freelancers rarely ship systems with testing, monitoring, and iteration loops. I deliver outcome systems—not demos.

Discovery-first methodology (I don't start with tools, I start with your business problem), production-grade engineering (not just demos), outcome systems tied to business KPIs, cross-border ready for US/Mexico markets, and enterprise discipline with solo speed.

We test extensively before launch. If something isn't performing, I optimize it during the 30-day support window included in every project. My goal is systems that deliver measurable ROI—typically within 60-90 days of launch.