Fortune 500 IT leadership. Now building AI for small businesses.
I'm Robert. I build AI assistants that answer your customers in English and Spanish — and I'm the one you talk to, start to finish.
Built on Experience, Not Hype
CushLabs is an AI consulting and full-stack development practice based in Guadalajara, serving small and mid-sized businesses on both sides of the US–Mexico border. Founded by Robert after a full career in enterprise IT, CushLabs takes a diagnosis-first approach — understanding what's actually broken before prescribing a fix, instead of pushing pre-packaged solutions.
The Problem I Solve
You've probably seen AI promises everywhere. But most small businesses face the same frustrations:
- Enterprise AI tools are expensive and overkill for your needs
- DIY chatbots feel robotic and frustrate your customers
- Tech consultants speak jargon and over-engineer everything
- You're spending hours on repetitive tasks that should be automated
- You're not sure what AI can actually do for your business
Sound familiar? That's exactly why I started CushLabs.
How I Work Differently
Practical Over Perfect
I build solutions that work in the real world, not impressive demos that fall apart in production. You get tools your team will actually use.
Simple Monthly Pricing, No Surprises
One flat monthly price you know upfront — no hourly billing that spirals, no scope creep, no mystery invoices. Start with a 1-week free trial before you commit.
Fast Delivery
Simple setups go live in days; more complex integrations typically take 2–6 weeks. You'll see working software quickly — not months of planning and meetings.
Your Accounts Stay Yours
Your accounts, phone number, customer data, and documentation stay in your name, not inside an account I control. If we part ways, they go with you.
About Robert
I started CushLabs after a full career in IT, watching businesses struggle with technology that was supposed to make things easier.
I've been a developer, a project manager, and a senior IT manager. I've seen what works and what doesn't — from the inside. Now I work directly with founders and small teams from my base in Guadalajara, Mexico. No layers, no account managers, no handoffs. The person you talk to is the person building your solution.
Connect on LinkedIn"If AI won't save you time or win you customers, I'll tell you — and I won't sell it to you."
Who I Work With
CushLabs is a great fit if you're:
- A small business owner tired of repetitive tasks eating up your week
- A founder who wants AI working for you, not another tool to manage
- An operations lead looking to cut support volume without hiring
- A business in the US or Mexico whose customers write in Spanish and English
- Someone who wants straight talk, not tech jargon
Not a fit? If you need enterprise-scale infrastructure, a large development team, or cutting-edge AI research — I'll happily refer you to someone better suited.
In Their Words
“We've given Robert the opportunity to work with our business to develop and adapt an automated AI system to the real needs of our stores and customers. It has been a collaborative process of testing, feedback, and continuous improvement, and we're excited to see how the system continues to evolve.”
“Robert is one of the few people who can truly bridge the gap between 'this sounds promising' and 'this is already creating value'.”
Ready to Talk?
Book a free discovery call. Tell me what's eating up your time, and I'll tell you honestly whether AI can help — and what it would take.
Book a free 30-min callNo pitch. No pressure. Just clarity.