Intelligent Customer Support AI Chatbot
A customer asks a question at 9 PM. By morning, they bought from your competitor. That stops today.
Bilingual EN/ES. Fully managed. Fast setup. Free 1-week trial.
Your team can't be everywhere, all the time
Your team answers the same questions dozens of times a day. Customers wait. Leads ask a question at 9pm and never come back. You can't hire fast enough, and the people you do hire spend their first month learning answers that live in scattered documents.
A community manager costs $4,000–$6,000/month — and only works 8 hours a day. Your AI assistant works 24/7 for a fraction of that.
An assistant that actually knows your business
Not a generic chatbot. Not "I didn't understand that."
An AI assistant that answers from YOUR business knowledge — your docs, your policies, your pricing, your product information — that answers customer questions accurately, in English and Spanish, around the clock.
Not a generic chatbot. A system that knows your business, validates its answers against your approved sources, and hands off to your team when human judgment is needed.
What it means for your business
Best For:
Timeline
Investment
Free 1-week trial. Cancel anytime.
Every plan includes
- Custom setup and training — I audit your existing content (docs, FAQs, policies, WhatsApp threads) and build a structured knowledge base your assistant references
- AI assistant with validated responses — Answers grounded in your approved sources, not the open internet. Built-in guardrails to prevent hallucination
- Bilingual output (EN/ES) — Professional responses in both languages, matched to your brand voice and tone
- Human handoff flow — Routes to your team with full context when human judgment is needed — no frustrated customers repeating themselves
- Lead capture and qualification — After-hours visitors get engaged immediately. Contact info captured, intent qualified, routed to your sales process
- Weekly performance report — What customers are asking, where they get stuck, what content is missing, and how the assistant is performing
- Monthly tuning — I refine the assistant as your business evolves — new products, new pricing, new seasons
- Deployment on your website (or Facebook Messenger too) — Full operational documentation so your team can manage it
What's NOT Included
- Integration with custom CRMs or ERPs (scoped separately if needed)
- Generating new content — the assistant surfaces YOUR existing knowledge, it doesn't create marketing copy
Community Manager vs. AI Assistant
| Community Manager | AI Assistant | |
|---|---|---|
| Monthly cost | $4,000–$6,000 MXN + benefits | From $1,990 MXN/mo + IVA |
| Hours covered | 8 hours/day, 5 days/week | 24/7, 365 days/year |
| Response time | Minutes to hours (when online) | Seconds, every time |
| Bilingual EN/ES | Depends who you hire | Always, automatically |
| Answer consistency | Varies by person and mood | Grounded in your approved sources, every time |
| Scales with volume | Needs another hire | Unlimited conversations (fair use) |
Why CushLabs over a generic chatbot platform
Generic platforms give you a builder. CushLabs gives you a deployed, production-ready assistant — built, configured, tested, and monitored. I handle the setup, the content ingestion, and the ongoing reliability. You get the results.
I've already solved the hard problems: bilingual support, accurate answers grounded in your actual business content, graceful handover to humans, 24/7 uptime with error monitoring. You don't pay for me to figure it out — I've already figured it out.
Stop Losing Customers. Start Your Free Trial.
Book a free 30-minute discovery call. I'll assess your situation, recommend the right service, and if we're a fit we start building. Your free week starts the day your assistant goes live — not the day you sign, so none of it is spent waiting on me.
No jargon. No pressure. No commitment until you've seen it working.
I respond within 24 hours · Free 1-week trial · Cancel anytime