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NY English Messenger Bot — AI-Powered Bilingual Customer Assistant

Facebook Messenger chatbot that handles student inquiries with Claude AI, RAG-powered answers, and bilingual EN/ES support

Featured Production

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The 24/7 AI Sales Assistant for Facebook Messenger — Built from your content, trained on your business. Made by CushLabs.
The problem every business owner knows — your Facebook page gets messages. You catch some. Most you don't.
Generic auto-replies are a polite way to lose a potential client — the lead decay curve.
What if your inbox answered itself? Introducing the CushLabs AI Messaging Assistant.
Never lose a prospect while you sleep — qualified conversations at 8:30 PM, 11:15 PM, 2:00 AM.
Get your time back and stop repeating yourself — the bot handles FAQs so you only step in when a client is ready to buy.
Speaks their language perfectly and without interruption — native bilingual EN/ES with no manual switching.
Sells like you, because it's built from you — your website, your FAQs, your methodology, your prices.
The math is simple: it pays for itself the first time it converts a client you would have otherwise lost.

The Challenge

Small business owners on Facebook spend hours answering the same customer questions in Messenger — pricing, availability, services, location. For bilingual markets like Mexico, they need to handle inquiries in both English and Spanish. A human can't be online 24/7, and generic chatbots sound robotic and can't answer business-specific questions accurately.

The Solution

Key Features

  • 24/7 automated customer engagement on Facebook Messenger
  • Bilingual EN/ES support with automatic language detection
  • RAG-powered answers grounded in actual business content — not hallucinated
  • Seamless human handover when the bot can't help
  • Reusable template architecture for deploying to additional Facebook pages

Related Projects

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