CushLabs Connect — Multi-Tenant WhatsApp Platform

CushLabs operates as a Meta Tech Provider so client businesses never touch the WhatsApp API. A business connects its own WhatsApp Business Account through Embedded Signup — a Facebook-hosted flow that takes minutes and leaves the business owning its own account and its own customer relationships. From there a single Cloudflare Worker sends that tenant's reminders and confirmations on their behalf, with per-tenant isolation in D1 and a scheduled job driving the send window. One approved Meta app serves every tenant, so onboarding a business is configuration rather than a new deployment and a new review cycle.

Key Features

• Meta App Review approved on the first submission — both WhatsApp permissions hold Advanced Access
• Proven end to end: an approved template sent from a real WhatsApp Business Account to a real phone
• Businesses connect their own WhatsApp account through Embedded Signup and keep ownership of it
• One approved Meta app serves every tenant — onboarding is configuration, not a new deploy or a new review
• Reminders and confirmations run unattended on a schedule, so follow-up never depends on anyone remembering
• Built from a system already live in production, so the multi-tenant rewrite started from proven behavior
• A real business completed Embedded Signup end to end and was sending the same day
• Client credentials renew themselves on a schedule, so a connection never lapses and no client is ever asked to reconnect
• A client's Google Calendar becomes their appointment list, so onboarding is a shared calendar rather than data entry
• Every message is counted against what Meta actually charged for it, per client and per category